The following information explains our policy regarding the personal information we collect about you.
Costard Investments Limited t/a Fantasy Lights Group
This policy covers Costard Investments Limited t/a Fantasy Lights Group usage of personal information that we collect during the transaction and payment process on our website www.fantasylights.com
Along with the information collected at the transaction stage, from time to time, you will be asked to submit information about yourself (e.g. name and email address) in order to receive or use the services of our website. Such services include newsletters, competitions and promotional offers.
By entering your details on our website in the fields requested, you enable Fantasy Lights and its service providers to use your information in connection with the services you have selected. Whenever you provide personal information to Fantasy Lights, we will treat that information in accordance with this policy. All use of personal information will be used in accordance with Consumer and Data Protection Legislation.
We also gather non-personal information regarding the visitors to our website using cookies, log file data, and code which is embedded on our website. We use this type of information, as with that obtained from other cookies used on the site, to help us improve the services to our users.
What is a cookie?
If you have set your computer to reject cookies you can still browse www.fantasylights.com until you wish to register with us or make a purchase. For further information on cookies please visit www.aboutcookies.org.
Use and Storage of Your Personal Information
When you supply any personal information to Fantasy Lights, we have an obligation to collect, store and use the information fairly and appropriately. We must explain why we are collecting the information and how we propose to use this information.
Any information you provide to Costard Investments Limited will only be used within the company and its service providers. Your information will only be disclosed where we are obliged or permitted by law. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
Your information may be used to allow Fantasy Lights to contact you for administrative purposes. This means that Fantasy Lights may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular product or service has been discontinued. We will occasionally contact you for promotional purposes, such as notifying you of improvements to the service or new services on Fantasylights.com, unless you have specifically requested not to be contacted for such purposes at the time you submit your information on the site, or at a later time.
Access to your personal information
You have the right to request a copy of all the information Fantasy Lights holds about you and to have any inaccuracies corrected.
Please address requests in writing to Mr Gabriel Byrne, Fantasy lights, Costard House, Mulcahy Keane Industrial Estate, Walkinstown, Dublin 12.
Users 16 and under
If you are aged 16 or under, please obtain parental or guardian’s permission before you provide personal information to the Fantasy Lights website. Users without this consent are not allowed to provide us with personal information.
Disclaimers and Limitation of Liability
Under no circumstances will Costard Investments Limited t/a Fantasy Lights be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of www.fantasylights.com regardless of the form of action.
Costard Investments Limited does not warrant that www.fantasylights.com content will be uninterrupted or error free, that defects will be corrected, or that the server that makes it available are free of viruses or bugs.
The names, images, and logos identifying Fantasy Lights and www.fantasylights.com or third parties and their products and services, are subject to copyright, design rights and trademarks, were applicable, and/or for third parties. Nothing contained in these terms shall be construed as conferring by implication or otherwise any licence or right to use any trademark, patent, design right or copyright of Fantasy Lights or any other third party.
All complaints are handled fairly, confidentially, and effectively with a review procedure in place to eliminate weaknesses and enhance our overall level of customer service.
If you encounter a difficulty either during or after the transaction with www.fantasylights.com please follow the procedures shown below.
1) Simply report your difficulty or issue by emailing firstname.lastname@example.org or call our office on 01 460 1052
2) The difficulty will be investigated and responded to within 5 working days.
www.fantasylights.com website uses state of the art security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information we collect in a database in our dedicated secure hosting environment data centre. We use a secure internet protocol which specifies how to pass secure communications between and internet server and the web browser. This provides world class security for the website you are viewing, allowing it to accept credit card numbers or other sensitive data without fear of interception. This allows you to view specific pages which are encrypted when sent to the browser, and any form responses, such as private personal data, are encrypted when they are sent back to the server. We use state-of-the-art authentication and encryption technology. Confirmation of security can be obtained by contacting the hosting provider. We do not use any information gathered from this site for any other purpose than conducting business relating to your transaction with www.fantasylights.com.
All customer information is confidential and is not divulged to any external third party organisations.